The rules of the road
Plain-language terms for using EventNexus as an attendee, organizer, or organization.
Last updated September 2026
01Acceptance
By creating an account or using EventNexus (the “Service”) you agree to these Terms and to our Privacy Policy. If you use the Service on behalf of an organization, you confirm you are authorized to bind that organization.
02Your account
- Provide accurate information and keep your credentials secure.
- You are responsible for activity under your account.
- Email/password accounts must verify their address; you must be legally able to enter a contract in your jurisdiction.
03Acceptable use
You agree not to:
- Use the Service for unlawful, fraudulent, or deceptive events or payments.
- Upload malware, attempt to breach access controls, or disrupt the platform.
- Scrape, resell, or misrepresent the Service, or infringe others’ rights.
- Forge, duplicate, or resell tickets outside an organizer’s terms.
04Events, tickets & payments
Organizers are solely responsible for their events, including content, pricing, capacity, admission, refunds, and compliance with local law. Paid transactions are processed by Stripe or eSewa under their terms; EventNexus is not a party to the contract between an organizer and an attendee. NPR prices may be converted to USD for card charges at checkout — the listed price is unchanged.
05Plans & billing
Paid plans renew until cancelled. Upgrades take effect immediately; downgrades apply at the end of the current period. Fees are non-refundable except where required by law. See the Pricing page for current plans and limits.
06Intellectual property
EventNexus and its software, design, and branding are owned by us. You retain ownership of content you upload, and grant us a limited licence to host and display it solely to operate the Service.
07Availability & changes
We aim for high availability but the Service is provided on an “as is” and “as available” basis. We may add, change, or remove features, and may suspend the Service for maintenance or security.
08Disclaimers & liability
To the fullest extent permitted by law, EventNexus is not liable for indirect, incidental, or consequential damages, or for losses arising from an organizer’s event, third-party payment processing, or your failure to secure your account. Nothing here excludes liability that cannot lawfully be excluded.
09Termination
You may stop using the Service at any time. We may suspend or terminate accounts that breach these Terms or create risk for other users. On termination, your right to use the Service ends; data handling follows the Privacy Policy.
10Governing terms
These Terms are governed by the laws of the operator’s principal place of business, without regard to conflict-of-law rules. If any provision is unenforceable, the rest remains in effect.
11Contact
Questions about these Terms? Reach us via the Contact page or at legal@eventnexus.app.